To Apoll0/KyoJin
Usumaki
Posted 9/1/2010 3:18 AM (#133982)
Subject: To Apoll0/KyoJin


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I'm very unhappy about my character being blocked for so long.. KyoJin tried to help and said he has investigated and p***ed it to the billings.. its been like a week since that... so can some1 do anything and help me.. i have been playing since pre-beta till now. i'm a loyal gamer to Ndoors can't they see this.. or do all the loyal gamers have to leave the game before they relise what they have lost.. my record of being a resident in talatat since year 7 GONE!! my WH all GONE.. i wanna get back my acct ASAP!! do something about it..
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mule
Posted 9/1/2010 10:45 PM (#134154 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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>< this is such a ridiculous situation, so many ppl banned for NOTHING! I don't care if NDOORS "says" credit card fraud.. why an investigation into something no one has complained about.. blocking coz ppl go overseas for a vacation and log to extend wh's.. I've never played a game with such s.tupid security measures. It's like they want to drive us away! from what I've read they're nerfing atlantica too until it's hardly worth playing.. Do us a favour NDOORS.. sell your games to a decent gaming company with capable devs and billing departments and promise the world to NEVER distribute a game EVER again!

Until there is a complaint there is no wrong done so stop punishing us for nothing.. twits
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Usumaki
Posted 9/2/2010 7:23 PM (#134374 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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not even a reply from the GMs telling mi whats going on and how long i have to wait?
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KactKact
Posted 9/2/2010 8:34 PM (#134391 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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yes me to pls 40120.

fix it asap cos i'm running for goonzu.

and unblock my alts too cos they will be my ministers and judges and GA. pls ty.

edit: idk if my wh's are gone cos all my accs are blocked. if i use up all my marbles to get items back from clara, i dont think i have enough for 250mil to run for goonzu. i hope gm will maybe help me pay for it cos i got blocked w/o committing a crime (I THINK!)... but maybe i will charge $3k usd again so i can have marbles to run for goonzu and buy other things on the market so pls unblock me thanks... i love this game very much i have quit work for play this game full time so pls unblock me is been too long. thanks you

Edited by KactKact 9/2/2010 8:41 PM
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mule
Posted 9/3/2010 1:52 AM (#134407 - in reply to #134391)
Subject: Re: To Apoll0/KyoJin



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KACTY FOR GOONZU <3 unblock him now! and me plus all my alts.. i'll need them to vote for him. Thank you.
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Usumaki
Posted 9/3/2010 4:12 AM (#134417 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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are the GMs so busy? not even a simple reply. wasting my elixir , abel accessories and extension stones.. everything gone in WH.. and i heard alot of loyal gamers still blocked.. ppl like yellowhaze, kactkact and alot more.. pls do something about it NOW.. before u lose all ur loyal customers..
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KyoJinGM
Posted 9/3/2010 5:34 AM (#134440 - in reply to #134417)
Subject: Re: To Apoll0/KyoJin





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Usumaki and KactKact your case as been already forwarded to the billing department, we only can wait now ~_~ i do apologize for this
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KactKact
Posted 9/3/2010 8:26 AM (#134454 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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extract from the email i got from the 17th august: "...This is a temporary hold and your accounts will be released within the next 3-7 days."

its been 17 days.

would like to stress that i'm not mad at the gm's, cos there really isnt anything u guys can do about it. maybe i should find out how to bother the billing dept.
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lano
Posted 9/3/2010 10:14 AM (#134462 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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my farmers are blocked too
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R4mb0
Posted 9/3/2010 11:02 AM (#134471 - in reply to #134462)
Subject: Re: To Apoll0/KyoJin



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gvg,siege and crystal skill still bug too..i hope crystal and gvg will fix with next pach><
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mule
Posted 9/3/2010 3:51 PM (#134489 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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I sure won't be making any more Gcoin purchases IF i ever get unblocked.. loyal for 4yrs only to be treated like this -.-
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Roflwaffle
Posted 9/3/2010 6:55 PM (#134507 - in reply to #134489)
Subject: Re: To Apoll0/KyoJin


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can i be cool to?
i got that error code once more.:D
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TampaGirl
Posted 9/3/2010 9:38 PM (#134521 - in reply to #134507)
Subject: Re: To Apoll0/KyoJin


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LMAO Join the club

blocked as well

*kindly waits*

Edited by TampaGirl 9/3/2010 9:43 PM
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BlackPixie
Posted 9/4/2010 12:24 AM (#134529 - in reply to #134521)
Subject: Re: To Apoll0/KyoJin



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I've been blocked aswell. And this is just ridiculous. I finally accomplish my dream of winning a TC election and I can't even be there for my new townies. Like WTF!!! If anyone has the number to call the billing department directly, would they give it to me? I want to chew them a new ear. Seriously..how am I suppose to be a great TC if i can't even log on? I fought so hard to win that too. This is really ****ty news to come home to after working all day. Are you guys trying to get rid of all your loyal and long time players? I've been playing for 4 freaking years and I'm sure others that you have blocked have been playing for longer!

Edited by BlackPixie 9/4/2010 12:25 AM
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Michy
Posted 9/4/2010 8:09 AM (#134553 - in reply to #134440)
Subject: Re: To Apoll0/KyoJin


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KyoJinGM - 9/3/2010 5:34 AM

Usumaki and KactKact your case as been already forwarded to the billing department, we only can wait now ~_~ i do apologize for this


Really kyojin.. My first ticket was a month ago, I sent another ticket 1-2 weeks ago and not even a response..
I've been IP blocked with the 40120 code for the last month and a half. So how long must I wait?
Or should I buy another laptop again and log on once for a few minutes then try to log on a week later to see that one banned as well too?

Oh I forgot to mention. I was freaking banned during the period of time where I wasn't even damn playing.

Edited by Michy 9/4/2010 8:13 AM
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lch
Posted 9/6/2010 5:29 AM (#134781 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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lol when i had trouble like this i posted in gm chamber and made tons of noise.

then u guys scold me

thank god i am the first to be unban :P

(of course unlucky to be the FIRST to be banned too =.=)

like what u guys always say....

give the gms some time lol...

XD

ps:gms really need the ability to ban/unban players this is getting ridiculous)
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PIMP613
Posted 9/7/2010 9:30 AM (#134917 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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i like how the gm un banned alot of people within 1 week.. yet my computer is still banned lol i was told apollo will keep checking my accounts and will tell me whats going on have not got a single response from him at all for over 1 month now.. if your not going to unban me tell me that instead of keep making people wait and making it look like they have hope when they don't

Edited by PIMP613 9/7/2010 9:33 AM
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TampaGirl
Posted 9/7/2010 7:03 PM (#134977 - in reply to #134489)
Subject: Re: To Apoll0/KyoJin


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mule - 9/3/2010 6:51 PM

I sure won't be making any more Gcoin purchases IF i ever get unblocked.. loyal for 4yrs only to be treated like this -.-



I won't be either ... *SIGHS at the thought of all the money already wasted*

BTW *SIGH* in this case means CRY!!!

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SharShar
Posted 9/7/2010 8:25 PM (#134980 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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Ok, weird question but what operating system do you guys use?
I been trying to come up with similarities between everyone and so far the 4 or 5 that answered last night said they use XP.
ViOLETx3 also is trying to figure this out cos we both miss our blocked friends.

I hope I'm onto something because this isn't good at all...
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TampaGirl
Posted 9/8/2010 6:41 AM (#135025 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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Xp here
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Usumaki
Posted 9/8/2010 8:50 AM (#135039 - in reply to #135025)
Subject: Re: To Apoll0/KyoJin


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windows 7
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SharShar
Posted 9/8/2010 7:03 PM (#135108 - in reply to #135039)
Subject: Re: To Apoll0/KyoJin



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Usumaki - 9/8/2010 10:50 AM

windows 7

ok, you are the bomb that blew my theory out of the water...
snuiffles
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mule
Posted 9/8/2010 7:26 PM (#135117 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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windows 7 here too.. shar, it's nothing to do with operating systems, it's an over sensative security system. These issues are arising from NDOORS side.. they've blocked our machines and any machine a.ssociated with our accounts. If you try to get round the block by using another machine, that too will be blocked along with any accounts a.ssociated with it.

I'm just thankful I have awesome townies who are busy re-building after it lost ma.sses of cap due to me being blocked.. <3 Louhanians





EDIT: can someone PLEASE! do something about the swear filter in this forum too.. -.-

Edited by mule 9/8/2010 7:29 PM
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Gucha
Posted 9/8/2010 7:58 PM (#135136 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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uhuh, ive been banned too cuz of payment fraud, i dont even buy coins using pay pal or credit cards, ppl see me buy gamecards in game :D started playing a year ago, i really gave all my time for this game, and now im blocked ..... uhhh and yea i hope this game will be sold to a better company , ndoors devs really sux... played so many games, i can say this got the worst dev team....
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Michy
Posted 9/8/2010 8:01 PM (#135140 - in reply to #135136)
Subject: Re: To Apoll0/KyoJin


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I use Windows 7 and Windows Vista..

It's been 2 god damn months. I better see a refund coming my way or a check for the laptop coming.
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Gucha
Posted 9/8/2010 9:46 PM (#135163 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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ahha, dw michy i got my desktop blocked and now laptop too, felt like they gettin rid of me, were just treated like a dirt here, ndoors doesnt care for their players .....
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KyoJinGM
Posted 9/9/2010 1:32 AM (#135185 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin





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Again when you sent tickets we as GMs read it and do our own investigation then we send our investigation together with your tickets to the billing or the developer department who can unblock your accounts almost everyday we do follow ups so your accounts will be unblock, cuz they are the only one who can unblock your accounts,IP,Devices for this issues you are having.

Again I apologize for any delays on your cases rest ***ure we as GMs will do our best to make this cases finish faster.

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KactKact
Posted 9/9/2010 2:01 AM (#135190 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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and since its dragged for so long that my warehouses have disappeared, and when my 40bil worth of mats finally disappear forever from clara, do i get every single one of them back, or do i need to submit a screenshot (which of course i will not have cos i do not have such an ego to take ss of every piece of my mats every single day)?

i suppose the easiest thing for employees of ndoors is for me to tell myself too bad that this has happened, just because i went on a vacation and logged in with a foreign ip to extend my warehouse that caused me to get blocked and subsequently lost everything, and so let me start all over again with nothing.

and this post is on behalf of everyone currently in the similar situation, and not aimed at the gm's because unlike many others i believe i know gm's here have limited powers as to what they can do for the players.

ask those players who dont buy mats with gcoins just how long it'll take to get 40bil worth of mats.



the real issue is also all the red tape surrounding how ndoors work. players have a problem, they submit a ticket. gm's read the ticket, THEN forward to devs/billing etc and then the players wait. and i can only ***ume devs do not feedback to the gm's regarding these problems, hence when players need an update on the status of their problems, gm's dont have anything more they can say except to wait.

17th of august i got the reply regarding MY 40120, and well its cos of foreign ip, and told me to wait 3-7 days before attempting to login. so i waited, done that, and its the 9th of september now. so what can i do? i can ask for an update, which i did and had no reply. so i wait, and will continue to wait even after clara eats up all my mats for something that is of no fault of my own.

i guess players are just frustrated thats all. first for being blocked for no fault of their own, and then the long wait.

Edited by KactKact 9/9/2010 2:18 AM
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DarkXpopiette
Posted 9/9/2010 2:51 AM (#135192 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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How come Billing Department is so lazy? can't u imagine that its so hard to be not able to play on the game you like for month and more, then u loose all ur items, all what u worked so hard for...... I really dont understand them, and they still make new patchs with new items , but haha where is the point to do that if there is not ppls to play? x) . I'm thinking they r just taking Goonzu as a Bank, they earn money with Item Mall, make new item each months and let ppls with their problems (ban/bugs etc..) Where is the Great Goonzu Game?!
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KyoJinGM
Posted 9/9/2010 3:10 AM (#135195 - in reply to #135192)
Subject: Re: To Apoll0/KyoJin





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@Kact yes, i will help you get the items you lost in clara

@Dark yes I am aware of this , and also i know how great the game is, i myself played this game way way before i became a GM or a employee of Ndoors. and as GM of Luminary i tend to do all i can to help players every way i can and everyday i am here, or even at home i tend to read your issues in the forums or in facebook where i am very much active
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Roflwaffle
Posted 9/9/2010 6:01 AM (#135201 - in reply to #135195)
Subject: Re: To Apoll0/KyoJin


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i dont see how you cant see this is a bug in your system
how so many people can be error 40120
and most of the error are from loyal long term players.
why would we fraud after so long?
isit so hard to see?
personally i havent touched gcoin in about 2months
yet we have fruad billing?;//
we need update on our accounts
as for myself and my guildies
if something hasnt been done by next week or even a update to whats going on.
youll lose a fair amount of good players.
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lch
Posted 9/9/2010 6:50 AM (#135203 - in reply to #135195)
Subject: Re: To Apoll0/KyoJin



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KyoJinGM - 9/9/2010 3:10 AM

@Kact yes, i will help you get the items you lost in clara

@Dark yes I am aware of this , and also i know how great the game is, i myself played this game way way before i became a GM or a employee of Ndoors. and as GM of Luminary i tend to do all i can to help players every way i can and everyday i am here, or even at home i tend to read your issues in the forums or in facebook where i am very much active
wow u actually play this game before?

:P how many r10 do u have kyo XD

i have the most in hera...

muahahaha... 13 and counting.
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PIMP613
Posted 9/9/2010 5:56 PM (#135248 - in reply to #135185)
Subject: RE: To Apoll0/KyoJin


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KyoJinGM - 9/9/2010 1:32 AM

Again when you sent tickets we as GMs read it and do our own investigation then we send our investigation together with your tickets to the billing or the developer department who can unblock your accounts almost everyday we do follow ups so your accounts will be unblock, cuz they are the only one who can unblock your accounts,IP,Devices for this issues you are having.<br /><br />Again I apologize for any delays on your cases rest ***ure we as GMs will do our best to make this cases finish faster. <br /><br />





you have sent them my stuff/issues for the past 1month+ and my computer devices are still blocked apollo says he will follow up and let me know what is going on and i have not heard from him since so that = FAIL...and even you gms said that everything was cleared for me and apollo sent a email said everything is fine and i could log on with no problems but that = FAIL Too since devices were not cleared

~Smartie
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TampaGirl
Posted 9/9/2010 6:17 PM (#135252 - in reply to #135201)
Subject: Re: To Apoll0/KyoJin


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Roflwaffle - 9/9/2010 9:01 AM

i dont see how you cant see this is a bug in your system
how so many people can be error 40120
and most of the error are from loyal long term players.
why would we fraud after so long?
isit so hard to see?
personally i havent touched gcoin in about 2months
yet we have fruad billing?;//
we need update on our accounts
as for myself and my guildies
if something hasnt been done by next week or even a update to whats going on.
youll lose a fair amount of good players.



I COMPLETELY AGREE !!!
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Usumaki
Posted 9/9/2010 10:55 PM (#135266 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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can we really get back what we have in WH? i think i kept my pg star and mg hermit cane both in WH.. and ALOT of mats..
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BlackPixie
Posted 9/10/2010 12:14 AM (#135269 - in reply to #135201)
Subject: Re: To Apoll0/KyoJin



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Roflwaffle - 9/9/2010 6:01 AM

i dont see how you cant see this is a bug in your system
how so many people can be error 40120
and most of the error are from loyal long term players.
why would we fraud after so long?
isit so hard to see?
personally i havent touched gcoin in about 2months
yet we have fruad billing?;//
we need update on our accounts
as for myself and my guildies
if something hasnt been done by next week or even a update to whats going on.
youll lose a fair amount of good players.


Scub tells it as it is. Honestly... do the higher ups even care about it anymore? I heard (not sure if it is true) that NDOORS profit share for this game were bought out by Nexon...so that means they don't feel like looking after this game anymore since WonderKing and Atlantica are there money makers? Even then, you still have players from both games getting blocked by the 40120 error. How hard is it to go "oh! maybe there is something wrong with our system?" and look into why so many people are getting randomly banned. Especially players that have been here for years!
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ApolloGM
Posted 9/10/2010 3:45 AM (#135278 - in reply to #135269)
Subject: Re: To Apoll0/KyoJin


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Hi to all,

About this issue, error like this is a defense mechanism by our system that protects us from Fraudulent users and hackers. It's not that strict before but there were instances that Ndoors encountered a group of hackers trying to invade the system in which all our accounts were saved. To prevent them and protect our game, your accounts, our accounts, they make the restrictions high in which any irregularities in any accounts will be detected and monitored. This goes to all games of Ndoors.

What are the irregularities we usually see in an account?

- sharing of accounts: it can be detected by the sudden change of IP,
- sharing of devices (computer): though it is not illegal to do this but once one bogus account logged in to it and your the second one to use it, your account will be monitored.
if you share same computer, once you've been detected, and received an error, report it to us through ticket with all the accounts you know who logs in that specific computer. In that way we can say if you're telling the truth or not by just verifying what you reported. it will be easier for us if you cooperate well. (proper reporting in ticket will be posted by GM KyoJin in a new thread).

- Payment option: most transactions were handled carefully and subject for proper investigation. in Fraud cases, without enough proof in player's part will be considered as closed case but they can send any documents to prove that they are innocent, it will be considered and your case will be opened again. (one year old cases not included)

Level requirements in buying Gcoins: buying Gcoins has its restrictions in which low level cannot buy unless they reached the required level our system allows.

Buying Gcoins / Exchange Gcoins from Ijji to Ndoors: trying too many attempts on credit card/Paypal/ClickandBuy/etc. payments in a same day, your payment will be automatically restricted. It is part of our fraud prevention program. wait at least one transaction to finish before you buy again (know your limit, it will eventually increase as you play)

For other concerns and personal questions, feel free to pm it to us here...



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Gucha
Posted 9/10/2010 6:13 AM (#135290 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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well for me and my guild, we've been sharing accounts for over a year now, and nothing happened like this, IF u just posted a notice that there will be a new system like this.. at least we're gonna be aware and not to log each others account anymore...
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Roflwaffle
Posted 9/10/2010 7:27 AM (#135295 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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we are family
family share D:!
lols anyways
hope you find that none of us "fraud"
and that you unblock us asap
as we like playing this game
even after all the **** ups it does to us
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SimpleMinded
Posted 9/10/2010 8:05 AM (#135298 - in reply to #135295)
Subject: Re: To Apoll0/KyoJin


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Not being able to buy items in IM atm, doesn't mean you can't play like you usually do.
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Gucha
Posted 9/10/2010 9:48 AM (#135314 - in reply to #135298)
Subject: Re: To Apoll0/KyoJin



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SimpleMinded - 9/10/2010 8:05 AM

Not being able to buy items in IM atm, doesn't mean you can't play like you usually do.



o.o i dont even use IM for game lol, were blocked in game not just in site....
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PIMP613
Posted 9/10/2010 11:44 AM (#135324 - in reply to #135314)
Subject: Re: To Apoll0/KyoJin


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they wont unblock us lol they dont care i still have not got any reply from apollo about account still waiting.... how long you want me to wait?
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BlackPixie
Posted 9/11/2010 2:13 AM (#135358 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



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You come here with all this explanation and while it does in fact explain reasons as to why accounts are blocked you neglect to mention: WHY THEY FLYING FUK DOES IT TAKE MONTHS TO UNBAN SOMEONE???!?!?!!!. Please tell me why your team cannot take the time to type a two minute e-mail to actually inform players? And at most you would have a day to read through the back history of a player and logs. Fuk!
You guys are slow!

Edited by BlackPixie 9/11/2010 2:14 AM
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mule
Posted 9/11/2010 2:47 AM (#135362 - in reply to #135358)
Subject: Re: To Apoll0/KyoJin



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How can a case of fraud exist if there's been no complaint of fraud by the paypal/credit card holder? this is a question I've asked many times with no reply.

"case will be considered" ??? consider how much money I've spent on this game over the past 4yrs.. what do I get for my financial support of this company... a dirty little fraud finger pointed at me for NO reason -.- nice customer service, I won't hold my breath for my account back, it's time to move on.. there's far better games out there with much much better customer service, they'll be recieving my money from now on.. nice knowin ya NOT!
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PIMP613
Posted 9/11/2010 11:23 AM (#135376 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


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wow i sent in another message saying why am i still banned and they replied " i didnt know you were banned" -.- really serious i have been using the same account to message you for the past 2 months now.. and after i said my ign i get no response wow aint that lovely -.- is it that hard to tell me " no we are not un banning your devices or something?" instead of saying the exact same thing like you always say which is " we will look into it more and let you know what is going on"... to bad that statement is false because everytime you say that to me i get ignored and none of you give me any status of what is going on at all yet for other people you un ban them in 1 damn f*ing week -.-
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Rekius
Posted 9/11/2010 6:55 PM (#135400 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
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This is ridiculous, well im actually happy apollo and kyo actually said something ._.
I've used my time to read this whole post(I feel like a nerd reading all your comments)
I don't know what to say right now , Im having a bad day.
Since I have school and that takes up half of my day so I don't have to wait every goddam minute!
Everyday I turn on my computer, login msn and i currently have 340 mails in my inbox, When I see 341 or more mails
I quickly open my inbox and check if i got any reply from ndoors, but Im disappointed everyday... No reply .. no progress on whats happening..
My hope for this game, dropped down to negative right now. I don't know what to comment anymore. -Disappointed-

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lch
Posted 9/12/2010 12:58 AM (#135414 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



Expert

Posts: 2337
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tbh this is the first time we have such good gms.

but what happening is really sad and luminary/goonzu is dying fast.

ndoors just have to make a decision to keep players and loosen the rules a little or let all player get ban and the whole game die.
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ApolloGM
Posted 9/12/2010 2:28 AM (#135417 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


Veteran

Posts: 283
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Hi to all,

For the cases Like PIMP613, BlackPixie and Rekius (Gucha's team) Investigations were already done and we already forwarded it to our billing part since they are the ones who can only un-ban your accounts. We're still following it up to them and waiting for their feed backs. Some of you already know and experience it how i follow up the cases and finish it within a day if able.

In other cases like in mule's case, we really need some explanation from you to back up our investigation about your case and help you up explain and show Ndoors that you are clear. (For mule thanks for the pm, i already include it in my follow up investigation about you.)

In my part, we apologize if it takes time for us. Luminary's billing is not really under us since they are in separate department. But me and KyoJin are doing our best to help you guys in all your cases.

Again, I apologize if it takes time.
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Roflwaffle
Posted 9/12/2010 7:06 AM (#135439 - in reply to #135417)
Subject: Re: To Apoll0/KyoJin


Extreme Veteran

Posts: 392
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ApolloGM - 9/11/2010 7:28 PM

Hi to all,

For the cases Like PIMP613, BlackPixie and Rekius (Gucha's team)



LOLOLLOL
GTFO its MY TEAM! =_=
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Usumaki
Posted 9/12/2010 7:42 AM (#135441 - in reply to #135439)
Subject: Re: To Apoll0/KyoJin


Regular

Posts: 98
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hey what about my case??? i started this post.. do something pls..
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Rekius
Posted 9/12/2010 8:12 AM (#135445 - in reply to #135439)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
10002525
Roflwaffle - 9/12/2010 9:06 AM

ApolloGM - 9/11/2010 7:28 PM

Hi to all,

For the cases Like PIMP613, BlackPixie and Rekius (Gucha's team)



LOLOLLOL
GTFO its MY TEAM! =_=


AHAHAHA !! PWNED! >:] Rekiuz's Team! >:]

@Usi I believe you have same case as us?


A Friend of mine just got unbanned, I guess imma just be patient and wait now.. and hopefully it doesnt take 2 months! :]

Edited by Rekius 9/12/2010 8:17 AM
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Michy
Posted 9/12/2010 9:24 AM (#135446 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


Elite Veteran

Posts: 683
500100252525
Like I said earlier.. I was banned when I WASNT EVEN PLAYING at the time. I log on to check because lch told me about m*** bannings and I found out I was IP banned end of July. I sent a ticket and I was told my account was cleared and it was my device that was blocked. Was told to use another one. YOU GUYS BLOCKED IT TOO. I sent another ticket middle of August because Kyojin told me so. Messaged him on facebook and not a response to that message since Aug 17. I left a post yesterday on luminary's fb saying

"It's been two months. I've been sending tickets and other crap to you guys for the last month and a half. You tell me to use another device to play. I do that and you ip/device ban that one too. How much more patient should I be? You unban people a few days after they complain and here I am waiting 2 damn months."

Ya'll responded: @Michy I just got here, also i have some updates kindly msg me ASAP ^_^

Message you? YOU SHOULD BE MESSAGING ME. I've messaged you guys for the last month and a half reguarding my accounts. I had no damn email about any freaking notification saying I was damn banned/IP banned and you expect me to do so?

Seriously. If you think that you have extremely good customerservice, think again.

I am TIRED of waiting.

Also, if you think I'm coming on too strongly about something only in pixels. Think again as well. Try spending a few thousand on the game to be blocked for no damn reason and not even notified and be told the accounts were cleared, you can log on but on another device and then when I use another one you freaking ban it. Like hell i'm going to waste another couplehundred/thousand on a damn laptop to log on so you can ban it again.

Edited by Michy 9/12/2010 9:29 AM
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PIMP613
Posted 9/12/2010 12:22 PM (#135461 - in reply to #135417)
Subject: Re: To Apoll0/KyoJin


Extreme Veteran

Posts: 319
100100100
really now? you sent in my thing over 1 month ago does it take that long?

ApolloGM - 9/12/2010 2:28 AM

Hi to all,

For the cases Like PIMP613, BlackPixie and Rekius (Gucha's team) Investigations were already done and we already forwarded it to our billing part since they are the ones who can only un-ban your accounts. We're still following it up to them and waiting for their feed backs. Some of you already know and experience it how i follow up the cases and finish it within a day if able.

In other cases like in mule's case, we really need some explanation from you to back up our investigation about your case and help you up explain and show Ndoors that you are clear. (For mule thanks for the pm, i already include it in my follow up investigation about you.)

In my part, we apologize if it takes time for us. Luminary's billing is not really under us since they are in separate department. But me and KyoJin are doing our best to help you guys in all your cases.

Again, I apologize if it takes time.
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BlackPixie
Posted 9/12/2010 4:43 PM (#135480 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 995
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Location: In your closet *fap fap*
we should get 4chan to track down everyone that is taking forever on our accts. Then we can all har*** the **** out of them in real life too.
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Rozz-*
Posted 9/12/2010 5:06 PM (#135483 - in reply to #135480)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 693
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BlackPixie - 9/12/2010 12:43 AM

we should get 4chan to track down everyone that is taking forever on our accts. Then we can all har*** the **** out of them in real life too.


way to break rule 1.
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Rekius
Posted 9/12/2010 7:59 PM (#135491 - in reply to #135483)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
10002525
rule 1 of 4chan? Lolz
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BlackPixie
Posted 9/12/2010 11:59 PM (#135508 - in reply to #135483)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 995
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Location: In your closet *fap fap*
Rozz-* - 9/12/2010 5:06 PM

BlackPixie - 9/12/2010 12:43 AM

we should get 4chan to track down everyone that is taking forever on our accts. Then we can all har*** the **** out of them in real life too.


way to break rule 1.

only if you want to twist rule one just a little bit.

Edited by BlackPixie 9/12/2010 11:59 PM
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SimpleMinded
Posted 9/13/2010 8:18 AM (#135537 - in reply to #135140)
Subject: Re: To Apoll0/KyoJin


Extreme Veteran

Posts: 539
50025
Location: Netherlands
Michy - 9/9/2010 5:01 AM

I use Windows 7 and Windows Vista..

It's been 2 god damn months. I better see a refund coming my way or a check for the laptop coming.


Just a game, get a life.
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Michy
Posted 9/13/2010 2:23 PM (#135560 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


Elite Veteran

Posts: 683
500100252525
I'm a gamer. I have several lives. Tyvm.
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SharShar
Posted 9/13/2010 3:08 PM (#135561 - in reply to #135537)
Subject: Re: To Apoll0/KyoJin



Expert

Posts: 4981
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Location: Athravan WH Head, Zeus and Unofficial Helper
SimpleMinded - 9/13/2010 10:18 AM

Michy - 9/9/2010 5:01 AM

I use Windows 7 and Windows Vista..

It's been 2 god damn months. I better see a refund coming my way or a check for the laptop coming.


Just a game, get a life.

No reason to be snarky now.
You sit in Michy's boat for 2 months and see how you feel about it.
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Rekius
Posted 9/13/2010 3:22 PM (#135564 - in reply to #135537)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
10002525
SimpleMinded - 9/13/2010 10:18 AM

Michy - 9/9/2010 5:01 AM

I use Windows 7 and Windows Vista..

It's been 2 god damn months. I better see a refund coming my way or a check for the laptop coming.


Just a game, get a life.


Calm down, Like you said. GET A LIFE. Don't comment if you don't got anything good to say!
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Roflwaffle
Posted 9/13/2010 5:28 PM (#135574 - in reply to #135560)
Subject: Re: To Apoll0/KyoJin


Extreme Veteran

Posts: 392
100100100252525
Michy - 9/13/2010 7:23 AM

I'm a gamer. I have several lives. Tyvm.


Winner.
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Usumaki
Posted 9/14/2010 4:36 AM (#135619 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


Regular

Posts: 98
252525
come on reply.. are u gonna give mi back my mg/pgs in my WH.. or roll back my char or something..
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lch
Posted 9/14/2010 4:45 AM (#135621 - in reply to #135446)
Subject: Re: To Apoll0/KyoJin



Expert

Posts: 2337
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Michy - 9/12/2010 9:24 AM

Like I said earlier.. I was banned when I WASNT EVEN PLAYING at the time. I log on to check because lch told me about m*** bannings and I found out I was IP banned end of July. I sent a ticket and I was told my account was cleared and it was my device that was blocked. Was told to use another one. YOU GUYS BLOCKED IT TOO. I sent another ticket middle of August because Kyojin told me so. Messaged him on facebook and not a response to that message since Aug 17. I left a post yesterday on luminary's fb saying

"It's been two months. I've been sending tickets and other crap to you guys for the last month and a half. You tell me to use another device to play. I do that and you ip/device ban that one too. How much more patient should I be? You unban people a few days after they complain and here I am waiting 2 damn months."

Ya'll responded: @Michy I just got here, also i have some updates kindly msg me ASAP ^_^

Message you? YOU SHOULD BE MESSAGING ME. I've messaged you guys for the last month and a half reguarding my accounts. I had no damn email about any freaking notification saying I was damn banned/IP banned and you expect me to do so?

Seriously. If you think that you have extremely good customerservice, think again.

I am TIRED of waiting.

Also, if you think I'm coming on too strongly about something only in pixels. Think again as well. Try spending a few thousand on the game to be blocked for no damn reason and not even notified and be told the accounts were cleared, you can log on but on another device and then when I use another one you freaking ban it. Like hell i'm going to waste another couplehundred/thousand on a damn laptop to log on so you can ban it again.
i heard from a friend in game that u can mask your ip+mac address. u should try tho.

thats how she log on and manage to keep her wh alive.

i did not do that, thus causing me to lose alot of items and time.
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Rekius
Posted 9/14/2010 2:55 PM (#135704 - in reply to #135621)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
10002525
well all of usu's wh items might be gone .... so if he login now... he might not get back whats lost
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Roflwaffle
Posted 9/14/2010 4:50 PM (#135720 - in reply to #135704)
Subject: Re: To Apoll0/KyoJin


Extreme Veteran

Posts: 392
100100100252525
i heard from a friend mine are gone...
i better be back up this week!
OR else D:
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Rekius
Posted 9/14/2010 5:14 PM (#135723 - in reply to #135720)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
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Noob, he said he'll return everything thats lost during the time your banned.. hopefully.. :D
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BlackPixie
Posted 9/14/2010 6:15 PM (#135732 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 995
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Location: In your closet *fap fap*
noob, they never should of banned us in the first place.
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Rekius
Posted 9/14/2010 6:17 PM (#135733 - in reply to #135732)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
10002525
noob, ikr but they just hate on the pros T-T
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Usumaki
Posted 9/14/2010 9:47 PM (#135763 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin


Regular

Posts: 98
252525
the just don't know how to keep loyal players.. their loss!
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TampaGirl
Posted 9/14/2010 10:19 PM (#135774 - in reply to #135763)
Subject: Re: To Apoll0/KyoJin


Regular

Posts: 51
2525
Usumaki - 9/15/2010 12:47 AM

the just don't know how to keep loyal players.. their loss!





I agree!!!
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Roflwaffle
Posted 9/14/2010 11:38 PM (#135783 - in reply to #135733)
Subject: Re: To Apoll0/KyoJin


Extreme Veteran

Posts: 392
100100100252525
Rekius - 9/14/2010 11:17 AM

noob, ikr but they just hate on the pros T-T

all i heard was
they blocked pros then they blocked me cause i like goats.
from reks POV
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Gucha
Posted 9/15/2010 12:00 AM (#135786 - in reply to #135733)
Subject: Re: To Apoll0/KyoJin



Veteran

Posts: 167
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Location: Mt. Tralala
Rekius - 9/14/2010 6:17 PM

noob, ikr but they just hate on the pros T-T




uh havin u blocked too, i dont think they hate pros....
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SharShar
Posted 9/15/2010 7:34 AM (#135827 - in reply to #135783)
Subject: Re: To Apoll0/KyoJin



Expert

Posts: 4981
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Location: Athravan WH Head, Zeus and Unofficial Helper
Roflwaffle - 9/15/2010 1:38 AM
all i heard was
they blocked pros then they blocked me cause i like goats.
from reks POV

I was drinking soda until it exploded from my nose!
Was not expecting to see that but hey, you are Teh Scublet and I know to expect the unexpected from ya lol
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lch
Posted 9/15/2010 7:57 AM (#135832 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



Expert

Posts: 2337
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i dont see why there is no action taken on billing department.

billings should be fired first in place.

i bet if we cast a vote in all games the majority would want the billings to be gone.
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Gucha
Posted 9/15/2010 12:26 PM (#135874 - in reply to #135783)
Subject: Re: To Apoll0/KyoJin



Veteran

Posts: 167
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Location: Mt. Tralala
Roflwaffle - 9/14/2010 11:38 PM

Rekius - 9/14/2010 11:17 AM

noob, ikr but they just hate on the pros T-T

all i heard was
they blocked pros then they blocked me cause i like goats.
from reks POV



i tought u like sheepss ? :/
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Rekius
Posted 9/15/2010 3:26 PM (#135899 - in reply to #133982)
Subject: Re: To Apoll0/KyoJin



Elite Veteran

Posts: 1064
10002525
I like sheeps on msn! Their the best! :]
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valansa
Posted 4/15/2018 11:17 PM (#228405 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin


Expert

Posts: 136276
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valansa
Posted 9/14/2018 7:33 AM (#237331 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin


Expert

Posts: 136276
5000500050005000500050005000500050005000500050005000500050005000500050005000500050005000500050005000500050001000100100252525
audiobookkeeper.ru
cottagenet.ru
eyesvision.ru
eyesvisions.com
kinozones.ru
laserlens.ru
medinfobooks.ru
mp3lists.ru
spicetrade.ru
spysale.ru
stungun.ru
largeheart.ru
lasercalibration.ru
laserpulse.ru
laterevent.ru
latrinesergeant.ru
layabout.ru
leadcoating.ru
leadingfirm.ru
learningcurve.ru
leaveword.ru
machinesensible.ru
magneticequator.ru
magnetotelluricfield.ru
mailinghouse.ru
majorconcern.ru
mammasdarling.ru
managerialstaff.ru
manipulatinghand.ru
manualchoke.ru
nameresolution.ru
naphtheneseries.ru
narrowmouthed.ru
nationalcensus.ru
naturalfunctor.ru
navelseed.ru
neatplaster.ru
necroticcaries.ru
negativefibration.ru
neighbouringrights.ru
objectmodule.ru
observationballoon.ru
obstructivepatent.ru
oceanmining.ru
octupolephonon.ru
offlinesystem.ru
offsetholder.ru
olibanumresinoid.ru
onesticket.ru
packedspheres.ru
pagingterminal.ru
palatinebones.ru
palmberry.ru
papercoating.ru
paraconvexgroup.ru
parasolmonoplane.ru
parkingbrake.ru
partfamily.ru
partialmajorant.ru
quadrupleworm.ru
qualitybooster.ru
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rabbetledge.ru
radialchaser.ru
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railwaybridge.ru
randomcoloration.ru
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readingmagnifier.ru
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recorded***ignment.ru
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justiciablehomicide.ru
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keepagoodoffing.ru
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kickplate.ru
killthefattedcalf.ru
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kingweakfish.ru
kleinbottle.ru
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knifesethouse.ru
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gascautery.ru
gashbucket.ru
gasreturn.ru
gatedsweep.ru
gaugemodel.ru
gaussianfilter.ru
gearpitchdiameter.ru
geartreating.ru
generalizedanalysis.ru
generalprovisions.ru
geophysicalprobe.ru
geriatricnurse.ru
getintoaflap.ru
getthebounce.ru
habeascorpus.ru
habituate.ru
hackedbolt.ru
hackworker.ru
hadronicannihilation.ru
haemagglutinin.ru
hailsquall.ru
hairysphere.ru
halforderfringe.ru
halfsiblings.ru
hallofresidence.ru
haltstate.ru
handcoding.ru
handportedhead.ru
handradar.ru
handsfreetelephone.ru
hangonpart.ru
haphazardwinding.ru
hardalloyteeth.ru
hardasiron.ru
hardenedconcrete.ru
harmonicinteraction.ru
hartlaubgoose.ru
hatchholddown.ru
haveafinetime.ru
hazardousatmosphere.ru
headregulator.ru
heartofgold.ru
heatageingresistance.ru
heatinggas.ru
heavydutymetalcutting.ru
jacketedwall.ru
japanesecedar.ru
jibtypecrane.ru
jobabandonment.ru
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valansa
Posted 10/23/2018 12:49 PM (#255024 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin


Expert

Posts: 136276
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valansa
Posted 11/8/2018 11:36 PM (#262537 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin


Expert

Posts: 136276
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valansa
Posted 11/20/2018 10:30 PM (#268196 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin


Expert

Posts: 136276
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valansa
Posted 2/22/2019 10:02 PM (#331950 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin


Expert

Posts: 136276
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valansa
Posted 3/22/2019 4:44 PM (#339439 - in reply to #133982)
Subject: RE: To Apoll0/KyoJin


Expert

Posts: 136276
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