| Immediate support to your problem|
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|Feedback & Tech Support -> GM Chamber||Message format|
If you have problems, reports, inquiries or other problem, concerning, technical, Billing, in game related and others, I suggest you to submit a ticket on the customer support so that we can immediately answers and give solution to your problems. Instead of creating a new thread here in the GM Chamber without checking for same problems on the other threads, this way there will be no un-answered thread or redundant thread to be created.
Thank you for understanding.
Global Luminary Online Team
|I have sent in 3 tickets already about my account being blocked for over a week now i got no reply ? |
|maybe if you guys answered to our threads/tickets we wouldnt be making these threads to try get your attention|
|"Immediate support to your problem" |
-waits two weeks-
"We have just read over your report, and we cannot help you with this issue"
Thank you for the "immediate support"
Edited by wilbur 5/17/2010 10:12 PM
|what hell is this? |
when I try to enter the site has this message on all my accounts ..
[Error Code 40120] Log in for this account has been blocked. Please submit a Customer Support Ticket regarding this matter, with the error code.
and when I try to log into the same game .. not enter .. this happened because this same error happened with my friend and he gave me his account to see if they came here at home .. I tried to get there on his account did not give more ... then after that the error that was happening to him now to me ... Why? ****, it was in when I was using Damiam and sweets in GD
HELP me plz .. my e-mail firstname.lastname@example.org answer here or send for my e-mail
|Dear GMs, |
I have the same problem that @XSarutobiX, this error "[Error Code 40120] Log in for this account has been blocked. Please submit a Customer Support Ticket regarding this matter, with the error code.try again" appears in my acc too. I want know cause I`m blocked. already sent some tickets but responses are slow.
Really I want my acc back.
Please help me.
|Hi moon and sarutobi, i have already received your ticket and already forwarded to billing dept. |
Please extend your patience with this matter, we are currently waiting for billing feedback.
|Should really change the title of this thread from "Immediate" Support... It's just not true.|
|i need help with my account and stuff cause i havent been able to log on at all so i was just wondering whats up my acc name is daplayer and my char is Aznmule2 so can someone please get back to me i sent in a ticket like on monday or something and they said it was getting redirected and then i havent heard anything sense and now its almost monday again and still nothing so i sent in another ticket trying to see whats up...... all i wanna do is play again|
|I sent you a ticket, about my problems I doubt you'll answer me soon and if you do it won't be the answer I'm looking for.|
|I have to agree with Heartless, I too sent you a ticket and doubt you'll answer me soon and if you do answer soon you won't be actually helping us. |
Such a shame :S
Location: East Coast
|i dont get it... it's atlantica customer support if you go to that link or it doesnt matter, and i can just ask a question about something in luminary from that|
|Im Having Problems To Load Luminary When I Click Play The Game Just Doesnt Load... I Dont Error Or Anything...|
Location: 4400 miles from home <3
Jay87k - 8/30/2010 10:55 PM
i dont get it... it's atlantica customer support if you go to that link or it doesnt matter, and i can just ask a question about something in luminary from that
Luminary now has a (un)dedicated (lack of)support ticketing system
|Hiya all of the GM's Why is the log in sever down it is goonzu day and we really want to lvl so if u can plaese write me back and atleast let me know what is wrong i would really ty i am not mad or anything just really want to know whats up tyvm|
Location: Here o.o...
Burrows - 7/11/2010 11:47 AM
Should really change the title of this thread from "Immediate" Support... It's just not true.
Lol... I quite agree with you Love.....
This is just... bleh.. >.>'...
|I am facing this error code while logging in. I sent a support ticket and got reply too. Here is my ticket - 3CF-1471A909-CD09 |
This is my request that please unblock my account as soon as possible.
|INCORRECT P ***WORD When trying to exchange Ijji Gcoins to ndoor gcoins.... No CAPS ON .. and already logged on the account when attemptin the exchange ... any1 has a fix?|
|I keep getting a 60100 error ecerytime i try to exchange my g coins to ndoors g coins. ive tried everything. Can GM's please fix cause its been 1 and a bit weeks.|
|I keep getting this error . Unique : 23 / Kind: 0 and fds3:24105812|
Location: Cursed Doom Tower
RARARARARARAWR - 12/12/2010 5:32 PM
I keep getting a 60100 error ecerytime i try to exchange my g coins to ndoors g coins. ive tried everything. Can GM's please fix cause its been 1 and a bit weeks.
This is their anti gcoin fraud system. If you logged into a few accounts, and then tried to exchange, it will block you. Go 5 days without trying to exchange and it will go away. Sadly, they couldn't take the 2 min I took to tell you this themselves.
|wow thank you. That was really helpful. |
Thanks for YOUR immediate support.
|It still doesnt work. its been like 2 weeks now and i havnt exchanged for like a week. i still cant exchange my g coins :S |
its really frustrating.
My ticket number is 31D-14A47529-40A1
Edited by RARARARARARAWR 12/22/2010 12:38 AM
|Immediate support is hidden in your computer's control panel. |
There's the add/remove option and use it on Luminary: Rise of GoonZu, this will solve any problem you got here.
Location: Athena duh...
|i guess more moaning from me lol.... |
i sent my ticket and it hasn't been replied for 3-4 weeks now get you lazy a.ss's to work and start doing your jobs for a change.....
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