Announcements    |   Account     |    Guide     |     GoonZu    |     Downloads    |    Item Mall    |     G Coin
Luminary Forum
Search | Statistics | User Listing Forums | Calendars | Language
You are logged in as a guest. ( logon | register )

Sticky Immediate support to your problem
Jump to page : 1 2
Now viewing page 1 [25 messages per page]
View previous thread :: View next thread
   Feedback & Tech Support -> GM ChamberMessage format
 
ZedGM
Posted 1/31/2010 9:01 AM (#98236)
Subject: Immediate support to your problem


Luminarians Bestfriends

Posts: 357
1001001002525

Hello everyone!

If you have problems, reports, inquiries or other problem, concerning, technical, Billing, in game related and others, I suggest you to submit a ticket on the customer support so that we can immediately answers and give solution to your problems. Instead of creating a new thread here in the GM Chamber without checking for same problems on the other threads, this way there will be no un-answered thread or redundant thread to be created.

https://support.ndoorsgames.com

Thank you for understanding.

Global Luminary Online Team

Top of the page Bottom of the page
OneLastShot
Posted 4/6/2010 7:56 PM (#111053 - in reply to #98236)
Subject: Re: Immediate support to your problem



Veteran

Posts: 249
10010025
Location: Maplestory
I have sent in 3 tickets already about my account being blocked for over a week now i got no reply ?
Top of the page Bottom of the page
OneLastShot
Posted 4/8/2010 5:15 AM (#111268 - in reply to #98236)
Subject: Re: Immediate support to your problem



Veteran

Posts: 249
10010025
Location: Maplestory
maybe if you guys answered to our threads/tickets we wouldnt be making these threads to try get your attention
Top of the page Bottom of the page
wilbur
Posted 5/17/2010 10:11 PM (#118142 - in reply to #98236)
Subject: Re: Immediate support to your problem



Expert

Posts: 1262
10001001002525
"Immediate support to your problem"

-waits two weeks-

"We have just read over your report, and we cannot help you with this issue"

Thank you for the "immediate support"

Edited by wilbur 5/17/2010 10:12 PM
Top of the page Bottom of the page
XSarutobiX
Posted 6/27/2010 4:09 PM (#122794 - in reply to #98236)
Subject: Re: Immediate support to your problem


Member

Posts: 7
0
what hell is this?

when I try to enter the site has this message on all my accounts ..

[Error Code 40120] Log in for this account has been blocked. Please submit a Customer Support Ticket regarding this matter, with the error code.
try again

and when I try to log into the same game .. not enter .. this happened because this same error happened with my friend and he gave me his account to see if they came here at home .. I tried to get there on his account did not give more ... then after that the error that was happening to him now to me ... Why? ****, it was in when I was using Damiam and sweets in GD

HELP me plz .. my e-mail kkcelio@hotmail.com answer here or send for my e-mail
Top of the page Bottom of the page
MoonShadow
Posted 6/30/2010 12:58 PM (#123260 - in reply to #98236)
Subject: Re: Immediate support to your problem


New User

Posts: 2
0
Dear GMs,
I have the same problem that @XSarutobiX, this error "[Error Code 40120] Log in for this account has been blocked. Please submit a Customer Support Ticket regarding this matter, with the error code.try again" appears in my acc too. I want know cause I`m blocked. already sent some tickets but responses are slow.
Really I want my acc back.
Please help me.
jephioli@yahoo.com.br
Top of the page Bottom of the page
XyzaGM
Posted 6/30/2010 7:45 PM (#123325 - in reply to #98236)
Subject: Re: Immediate support to your problem



Veteran

Posts: 174
1002525
Hi moon and sarutobi, i have already received your ticket and already forwarded to billing dept.
Please extend your patience with this matter, we are currently waiting for billing feedback.

Xyza
Top of the page Bottom of the page
Burrows
Posted 7/11/2010 8:47 AM (#125150 - in reply to #98236)
Subject: Re: Immediate support to your problem


Expert

Posts: 1366
10001001001002525
Location: England
Should really change the title of this thread from "Immediate" Support... It's just not true.
Top of the page Bottom of the page
MrTwo
Posted 7/18/2010 5:01 PM (#126855 - in reply to #98236)
Subject: Re: Immediate support to your problem


New User

Posts: 1
0
i need help with my account and stuff cause i havent been able to log on at all so i was just wondering whats up my acc name is daplayer and my char is Aznmule2 so can someone please get back to me i sent in a ticket like on monday or something and they said it was getting redirected and then i havent heard anything sense and now its almost monday again and still nothing so i sent in another ticket trying to see whats up...... all i wanna do is play again
Top of the page Bottom of the page
Heartless
Posted 7/19/2010 9:03 AM (#126931 - in reply to #98236)
Subject: Re: Immediate support to your problem


Veteran

Posts: 112
100
I sent you a ticket, about my problems I doubt you'll answer me soon and if you do it won't be the answer I'm looking for.
Top of the page Bottom of the page
DoctorTal
Posted 7/19/2010 10:57 AM (#126967 - in reply to #126931)
Subject: Re: Immediate support to your problem


Member

Posts: 19
0
I have to agree with Heartless, I too sent you a ticket and doubt you'll answer me soon and if you do answer soon you won't be actually helping us.
Such a shame :S
Top of the page Bottom of the page
Jay87k
Posted 8/30/2010 8:55 PM (#133823 - in reply to #98236)
Subject: Re: Immediate support to your problem



Veteran

Posts: 163
1002525
Location: East Coast
i dont get it... it's atlantica customer support if you go to that link or it doesnt matter, and i can just ask a question about something in luminary from that
Top of the page Bottom of the page
Apolo
Posted 10/31/2010 12:26 PM (#141457 - in reply to #98236)
Subject: RE: Immediate support to your problem


Member

Posts: 5
0
Im Having Problems To Load Luminary When I Click Play The Game Just Doesnt Load... I Dont Error Or Anything...
Top of the page Bottom of the page
wellain'tthatspecial
Posted 10/31/2010 12:56 PM (#141470 - in reply to #133823)
Subject: Re: Immediate support to your problem



Expert

Posts: 1553
10005002525
Location: 4400 miles from home <3
Jay87k - 8/30/2010 10:55 PM

i dont get it... it's atlantica customer support if you go to that link or it doesnt matter, and i can just ask a question about something in luminary from that


Luminary now has a (un)dedicated (lack of)support ticketing system

support.luminary.ndoorsgames.com


Good luck
Top of the page Bottom of the page
TenkaichiFrost
Posted 10/31/2010 6:18 PM (#141572 - in reply to #98236)
Subject: Re: Immediate support to your problem


Member

Posts: 11
0
Hiya all of the GM's Why is the log in sever down it is goonzu day and we really want to lvl so if u can plaese write me back and atleast let me know what is wrong i would really ty i am not mad or anything just really want to know whats up tyvm
Top of the page Bottom of the page
Niigaki
Posted 10/31/2010 6:38 PM (#141581 - in reply to #125150)
Subject: Re: Immediate support to your problem



Expert

Posts: 1216
1000100100
Location: Here o.o...
Burrows - 7/11/2010 11:47 AM

Should really change the title of this thread from "Immediate" Support... It's just not true.


Lol... I quite agree with you Love.....
This is just... bleh.. >.>'...

Top of the page Bottom of the page
sasuke24
Posted 11/14/2010 7:25 AM (#143563 - in reply to #98236)
Subject: Error Code 40120


Member

Posts: 10
0
I am facing this error code while logging in. I sent a support ticket and got reply too. Here is my ticket - 3CF-1471A909-CD09
This is my request that please unblock my account as soon as possible.
Thank you!
Top of the page Bottom of the page
Delirium
Posted 11/18/2010 11:48 AM (#144134 - in reply to #98236)
Subject: Re: Immediate support to your problem


Member

Posts: 34
25
INCORRECT P ***WORD When trying to exchange Ijji Gcoins to ndoor gcoins.... No CAPS ON .. and already logged on the account when attemptin the exchange ... any1 has a fix?
Top of the page Bottom of the page
RARARARARARAWR
Posted 12/12/2010 3:32 PM (#147868 - in reply to #98236)
Subject: Re: Immediate support to your problem



Member

Posts: 44
25
I keep getting a 60100 error ecerytime i try to exchange my g coins to ndoors g coins. ive tried everything. Can GM's please fix cause its been 1 and a bit weeks.
Top of the page Bottom of the page
donte002
Posted 12/12/2010 6:54 PM (#147891 - in reply to #147868)
Subject: Re: Immediate support to your problem


Member

Posts: 24
0
I keep getting this error . Unique : 23 / Kind: 0 and fds3:24105812
Top of the page Bottom of the page
XTempistX
Posted 12/14/2010 7:20 AM (#148046 - in reply to #147868)
Subject: Re: Immediate support to your problem



Extreme Veteran

Posts: 404
100100100100
Location: Cursed Doom Tower
RARARARARARAWR - 12/12/2010 5:32 PM

I keep getting a 60100 error ecerytime i try to exchange my g coins to ndoors g coins. ive tried everything. Can GM's please fix cause its been 1 and a bit weeks.


This is their anti gcoin fraud system. If you logged into a few accounts, and then tried to exchange, it will block you. Go 5 days without trying to exchange and it will go away. Sadly, they couldn't take the 2 min I took to tell you this themselves.
Top of the page Bottom of the page
RARARARARARAWR
Posted 12/15/2010 4:44 PM (#148307 - in reply to #98236)
Subject: Re: Immediate support to your problem



Member

Posts: 44
25
wow thank you. That was really helpful.
Thanks for YOUR immediate support.
Top of the page Bottom of the page
RARARARARARAWR
Posted 12/22/2010 12:24 AM (#149129 - in reply to #98236)
Subject: Re: Immediate support to your problem



Member

Posts: 44
25
It still doesnt work. its been like 2 weeks now and i havnt exchanged for like a week. i still cant exchange my g coins :S
its really frustrating.

My ticket number is 31D-14A47529-40A1

Edited by RARARARARARAWR 12/22/2010 12:38 AM
Top of the page Bottom of the page
Eat-em0
Posted 12/22/2010 3:47 AM (#149138 - in reply to #149129)
Subject: Re: Immediate support to your problem



Expert

Posts: 2441
200010010010010025
Location: Finland
Immediate support is hidden in your computer's control panel.
There's the add/remove option and use it on Luminary: Rise of GoonZu, this will solve any problem you got here.
Top of the page Bottom of the page
HardCoreGamer
Posted 12/29/2010 7:31 PM (#150005 - in reply to #98236)
Subject: Re: Immediate support to your problem



Veteran

Posts: 271
1001002525
Location: Athena duh...
i guess more moaning from me lol....

i sent my ticket and it hasn't been replied for 3-4 weeks now get you lazy a.ss's to work and start doing your jobs for a change.....
Top of the page Bottom of the page
Jump to page : 1 2
Now viewing page 1 [25 messages per page]
Jump to forum :
Search this forum
Printer friendly version
E-mail a link to this thread

(Delete all cookies set by this site)